Now focus on more valuable outsourcing services which covers contact center and business process outsourcing service
Process improvement with target on ISO 9001 : 2000 certification
2006
Industry expansion to also focus in telecommunication industry
2004
KPSG services expansion to a sophisticated contact center outsourcing services and industry expansion to cover not only banking industry but also insurance industry
2003
"OnTrace" launch as KPSG contact center system solution which is officially launch by Menkominfo
2002
KPSG acquisition by new shareholders who have strong Human Resources and IT background
1990
KPSG establishment as the first outsourcing company in Indonesia which provided paying agent human resources, payroll outsourcing services and traditional contact center outsourcing services having focuses on banking industry.
